Big questions were a key theme at Internet Librarian International 2010.
Two case studies from pharmaceutical companies at Internet Librarian International demonstrated how information and library services can place themselves at the centre of organisational strategy.
Users, funders and decision makers are asking tough questions about our products and services and we must be ready to respond with credible usage statistics.
Research shows link between levels of e-journal usage and research success
Microsoft Live Labs Pivot combines browsing and searching to visualise data in new ways
We should encourage our users to participate and not just consume our services